99.99% uptime. Zero hardware capex. SAP for Africa, at scale
How Mini Bakeries Tanzania moved their SAP ERP to the cloud, eliminating upfront infrastructure costs while achieving enterprise-grade reliability across Kenya, Tanzania, and Uganda.
The Company
A brand born in a home kitchen.
Now feeding Africa.
Incorporated as Mini Bakeries Ltd in 1983, the company expanded to Tanzania in 1996, reached Uganda in 2010, and today spans over 40 factories and 50 branches across the region. The Supa Loaf brand, voted Africa's Superbrands Choice for 14 consecutive years, supplies fresh bread to over 10,000 retail outlets daily.
Over 2 billion bread slices are produced annually. The SAP ERP underpinning procurement, production, and finance across three countries is infrastructure that cannot afford to fail.
In Their Words
“We are extremely satisfied with the way Kitsilano Technologies handled this process. They made it easier for our stakeholders, both technical and non-technical, to feel confident in the solutions they provided.”
Suhail
Director, Mini Bakeries Tanzania
The Challenge
Infrastructure that couldn't scale with the brand
When Mini Bakeries Tanzania evaluated SAP hosting options, on-premise was immediately off the table. The capital expenditure for servers, data centre facilities, and ongoing maintenance was disproportionate for a business focused on scaling distribution across three countries.
Hardware capex and long procurement lead times
No tested disaster recovery across Kenya, Tanzania, Uganda
The Approach
Cloud-hosted SAP, zero hardware
Kitsilano deployed a cloud-hosted SAP-certified environment for Mini Bakeries Tanzania, eliminating upfront hardware investment while delivering the reliability that multi-country operations demand. Capital expenditure was converted to predictable monthly operating costs, with automated backups meeting RTO and RPO requirements.
SAP-certified cloud instances purpose-selected for the workload
Automated daily backups with tested restore procedures
The Results
Enterprise reliability, no infrastructure burden
The cloud environment delivered 99.99% uptime across all three countries from day one. Hardware risk was eliminated entirely, and Kenya, Tanzania, and Uganda now run on a single managed platform with continuous monitoring and no infrastructure team required.
99.99% uptime SLA across all three countries
Zero upfront hardware investment, fully opex model
Results & Benefits
Enterprise SAP reliability across three countries.
System Uptime
99.99% uptime SLA on cloud-managed SAP infrastructure across all three countries.
Zero Capex
No upfront hardware investment — fully converted to predictable monthly operating costs.
Multi-Country
Kenya, Tanzania, and Uganda unified on a single managed cloud platform from day one.
Disaster Recovery
Automated daily backups with tested restore procedures meeting RTO and RPO requirements.
Zero Downtime
Migration completed without interruption to baking, distribution, or sales operations.
Stakeholder Trust
Both technical and non-technical stakeholders aligned and confident from the outset.
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